The Waiter & Waitress and Waitstaff Training Handbook

The Waiter & Waitress and Waitstaff Training Handbook

4.11 - 1251 ratings - Source



This training handbook was designed for use by all food service serving staff members. The guide covers every aspect of restaurant customer service for the positions of host, waiter or waitress, head waiter, captain, and bus person. The detailed performance of each position is described for different types of establishments, and all types of service including French, American, English, Russian, Family-Style and Banquet. It provides step-by-step instructions on: * hosting * seating guests * taking/filling orders * loading/unloading trays * table side service * setting an elegant table * folding napkins * centerpieces * promoting specials * promoting side orders * handling problems * difficult customers * managing tips and taxes * getting customers to order quickly * handling questions * handling the check and money Plus, learn advanced serving techniques such as flambAc and carving meats, fish, and fruits. It also features a chapter devoted exclusively to food safety and sanitation. Whether it's your first day on the job or you are a twenty year veteran you are bound to learn alot. Food service managers will find this book to be an excellent foundation for your organizations training program.This training handbook was designed for use by all food service serving staff members. The guide covers every aspect of restaurant customer service for the positions of host, waiter or waitress, head waiter, captain, and bus person.


Title:The Waiter & Waitress and Waitstaff Training Handbook
Author: Lora Arduser, Douglas Robert Brown
Publisher:Atlantic Publishing Company - 2005-01
ISBN-13:

You must register with us as either a Registered User before you can Download this Book. You'll be greeted by a simple sign-up page.

Once you have finished the sign-up process, you will be redirected to your download Book page.

How it works:
  • 1. Register a free 1 month Trial Account.
  • 2. Download as many books as you like (Personal use)
  • 3. Cancel the membership at any time if not satisfied.


Click button below to register and download Ebook
Privacy Policy | Contact | DMCA